Support
Last updated: 2026-06-06
Need help with GlobePlanner? Below are answers to the most common questions. For anything else, reach out to us directly.
Contact us
For any question, bug report, suggestion, or account request: aiglobeplanner@gmail.com
We typically reply within 48 hours.
Frequently asked questions
How do I create a new trip?
Sign in, then use the trip generator on the home page: enter your destination, dates, and preferences, and the AI builds a full itinerary in seconds.
Is GlobePlanner free?
Yes, generating and saving trips is free. The service is funded by affiliate booking links (see our Affiliate Disclosure) — booking through them costs you nothing extra.
How do I edit or delete a trip?
Open the trip, then use the actions menu (⋯) to edit, share, or delete it.
Can I share a trip with other people?
Yes, every trip can be shared via a link. People who open it can clone it into their own account, and you can manage shared members from the trip settings.
How do I delete my account?
Go to the app's Settings and use the delete account option, or email us at the address above and we'll take care of it promptly.
Found a bug or error? What should I do?
Email us describing the issue, ideally with a screenshot and the steps to reproduce it. This helps us fix it quickly.
Other resources
You can also check our Privacy Policy, Terms and our Affiliate Disclosure.
